03-Nov-2010 16:02

Ofcom pledges to protect broadband users.

Broadband companies have been warned against breaking rules.

Ofcom made the pledge after instructing TalkTalk & Tiscali to cease charging people for services they were no longer receiving.

According to Ofcom, the two providers - both part of the TalkTalk Group - have generated more than 1,000 complaints in 2010.

The companies have until December 2nd to comply with the rules or face further action, such as a fine of ten per cent of relevant turnover.